FAQs
Hajj & Umrah Specialists Since 2006
Frequently Asked Questions (FAQs)
- Where is your office located?
We are based in Lahore, Pakistan, at 49-D Commercial, DHA Phase 12, EME Society. You can also find us on Google Maps by searching Harram Ul Hajjaz Travel & Tours.
2 . Since when have you been operating?
- We have been serving Hajj and Umrah pilgrims since 2006, with over 18 years of trusted experience.
3.What services do you offer for Umrah?
We provide complete Umrah services, including:
.Visa processing
Airline tickets
Hotels in Makkah and Madinah
Ground transportation
Guided Ziyarat
Step-by-step support for first-time pilgrims
4 .What types of Umrah packages do you offer?
We Specialize in custom-tailored packages and also offer Economy, 3-Star, 4-Star, 5-Star, and VIP packages.
5.What is included in your Hajj packages?
Hajj visa processing
Return air tickets
Hotels in Makkah and Madinah
Mina & Arafat services
Ground transportation
Guided Ziyarat
Full support from dedicated staff
6 .Do you assist first-time travelers?
Yes, we provide full guidance and support for first-time pilgrims, including rituals, Ihram, and travel instructions.
7 .What documents are required for Umrah visa?
Valid Pakistani passport
CNIC
8.Are there age restrictions for pilgrims?
Umrah: No age restrictions
Hajj: Minimum age is 12 years, as per Saudi authorities
9.How early should pilgrims book packages?
We recommend booking as soon as possible, but we can handle bookings even one day before travel.
10. Do female pilgrims traveling alone need a Mahram or special documentation?
Currently, no additional documents are required.
11 . How can pilgrims contact you?
📞 Phone / WhatsApp: +92 321 7964447
📧 Email: info@harramulhajjaz.com
📍 Office Visit: 49-D Commercial, DHA Phase 12, EME Society, Lahore, Pakistan
12 .What are your payment policies?
Payments should only be made to the accounts provided below. Harram Ul Hajjaz Travel & Tours will not be responsible for any payments deposited into other accounts.
Payments can be made via bank transfer, cash, or online payment methods.
Bank Accounts:
Bank Alfalah:
Acc Number: 08751009049764 | IBAN: PK02ALFH0875001009049764
Acc Number: 08751010624422 | IBAN: PK15ALFH0875001010624422
Bank Islami:
IBAN: PK54BKIP0211700156360001
13. Can pilgrims pay in installments?
Yes, please consult a representative at +92 321 7964447 for more information.
14 . Do you provide visa tracking updates for pilgrims?
Yes, we provide real-time updates on visa status so pilgrims are always informed.
15 . Are airport transfers included in your packages?
Yes, airport pick-up and drop-off services are included in all Hajj and Umrah packages.
17 . Do you provide COVID-19 or health-related guidance for pilgrims?
Yes, we provide up-to-date health guidance, including vaccination requirements, COVID-19 protocols, and general health tips to ensure a safe pilgrimage experience.